Privacy policy
Your privacy is important to Susan Batik House.
Hence we have developed a Privacy Policy that covers how we, as the owner and operator of the website and/or webstore, collect, use, disclose, transfer, and store your information.
Please take a moment to read through our privacy policy.
DEFINITION OF SUSAN BATIK HOUSE'S WEBSITE
The definition of Susan Batik House's Website includes websites that are owned and/or operated by Susan Batik House.
The current list of websites that are owned and/or operated by Susan Batik House is www.susanbatikhouse.com.
Any other website that is not listed above may not be owned and/or operated by Susan Batik House.
COLLECTION OF INFORMATION
While visiting Susan Batik House's website, we may collect information from your visit such as your IP address, your web browser, your system's operating system, and your referral link.
During the course of your visit to Susan Batik House's website, you may be asked to provide your personal information, including but not limited to name, address, contact number, birth date, email address, or other information that could be used to contact you and/or to provide service to you.
This information is collected solely for the purpose of transacting with us.
We use the information collected to:
- Keep you posted on our latest products, promotions, and giveaways.
- Send you important notices.
- Provide services to you.
- Prefill information such as your email address, billing address, and/or shipping address for a faster, smoother checkout experience.
- Fulfil and dispatch any order(s) you may have placed during your visit to Susan Batik House's website.
- Respond to any enquiries, service requests, feedback, or proposals that you have sent to us.
- Help us to improve our services, content, and advertising.
- For internal purposes such as data analysis and research to improve our products, services, and customer communications.
- Administer any contests and/or promotions that you may have participated in.
DISCLOSURE OF INFORMATION
Susan Batik House may share the information collected from you with our affiliates and/or authorized third parties such as our external service providers and contractors so that they can provide products and services to Susan Batik House and/or service on our behalf to you or directly to you. Susan Batik House would only pass on your information to the authorized external service providers when we deem that the information to be passed on is necessary for them to provide the products and services that we have requested from them or necessary to provide services and/or fulfil and dispatch an order to you.
Information provided to us will only be shared with our external service providers when the information is necessary for the external service providers to provide services to us.
In order to fulfil and dispatch any order(s) that you may have placed on Susan Batik House's website, we may share your personal information such as name, address, shipping address, contact number, and any other necessary information with our service provider(s) such as third-party fulfillment companies, logistics providers, courier companies, and postal carriers.
In the event your information is to be passed on to third-party external service providers for advertising, marketing, and communication purposes, our service provider has contractual obligations that your information would only be shared with authorized parties such as the subcontractor and/or their contracted service provider and communicated to us.
Otherwise, unless required by law, all information provided to Susan Batik House will be kept strictly confidential.
PROTECTION OF PERSONAL INFORMATION
Shopping at Susan Batik House is safe as our online card payment gateway uses Secure Sockets Layer (SSL) encryption on pages where your payment card information is collected.
To purchase from Susan Batik House, we strongly advise you to use an SSL-enabled browser such as Safari, Firefox, Google Chrome, or Internet Explorer. By doing this, the confidentiality of your personal information is protected while it is transmitted over the Internet.
We will not store any unnecessary information collected on our web server to prevent the risk of the information being accessed by unauthorized parties.
ACCESS TO YOUR DATA HELD BY SUSAN BATIK HOUSE
You may request Susan Batik House, by writing or emailing our Privacy Manager, to disclose to you the information that Susan Batik House has collected and stored about you. Such requests may take up to 8 working weeks to process, and our Privacy Manager may not be able to provide you with the full set of information that Susan Batik House has collected about you. Susan Batik House, at its own discretion, may charge the cost incurred or a reasonable administrative fee to provide this service to you.